Everything You Wanted to Know About Our Game Table Order Returns

Posted by Best Pool Tables for Sale ,Feb 11th 2022
Everything You Wanted to Know About Our Game Table Order Returns

How safe is it to shop online for large products like game tables? According to the National Retail Federation, in 2020, 10.6% of all retail purchases were returned. Therefore, we make the processes of shopping and returning at as simple as possible. Our generous policy for order returns helps us to ensure customer satisfaction. You can ease your mind from the worry about ordering your pool table online.

How Long Do I Have for Order Returns?

You have a full month, 30 days, after purchasing to return your product. Whether you pay for shipping depends on if the item arrived damaged or broken or if you changed your mind. In the former case, please photograph and describe the damage and send the product back to us. After we inspect it, we’ll refund your purchase. Some damaged goods may only warrant partial refunds. Contact us for more information on your specific return and how we assessed the refund. If you changed your mind, you will have to pay for shipping and restocking fees.

What Happens During the Return Process?

The first step in the return process, regardless of the reason is to contact us. Tell us why you need to return the item and if you want a refund or exchange. Our customer service experts can help you with the next steps, including providing you with a return merchandise authorization (RMA).

How you received it will determine the method that you send it back with. If your order arrived via ground shipping, such as FedEx, we will give you the address to return the item via the same method or any shipping method with a tracking number. Our team will arrange pickup of orders shipped via freight delivery. Once we get the item, we’ll process the refund or exchange.

Are There Any Products That I Cannot Return?

Some items we cannot accept for returns for any reason. These items include the following:

  • Consumable goods, such as pool chalk or shuffleboard powder
  • Custom items
  • Products damaged from typical use
  • Items that are missing parts that arrived fully intact

If you have questions about whether you can return a product, let us know through our contact form.

Feel Secure in Buying Online from Us at Thanks to Our Easy Policy for Order Returns

If you want to shop with the freedom to know that you can return your order easily, check out our gaming tables, outdoor games, and game room furniture at Our online store includes everything from tabletop gaming tables to those that require a dedicated room. Find your favorite game tables here from air hockey to pool tables and much more.